Privacy Policy and No Refund Policy

Last Updated:9/10/2024

1. Introduction

We, Madhu Huts Agonda, located at Agonda Dhawal khazan Agonda, Canacona, Goa 403702, India, respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and protect the personal data you provide when using our website and Razorpay payment gateway. By making a booking on our website, you agree to the terms outlined here.

2. Information Collection

When you make a booking through our website, we collect the following personal information:

  • -Name
  • -Contact information (email, phone number)
  • -Payment information (via Razorpay, including card/bank details)
  • -Booking details (date of stay, room type, etc.)

3. Payment Processing

All payments are processed through Razorpay, a third-party payment gateway. We do not store your financial data on our servers. Razorpay may collect information necessary to process your payment in compliance with their privacy policy. Please refer to Razorpay's Privacy Policy for more details.

4. Data Usage

We use your personal information for the following purposes:

  • To process your booking and payment.
  • To send booking confirmations and updates.
  • For customer service and support.

5. Data Protection

We implement industry-standard security measures to protect your personal data. However, we cannot guarantee absolute security due to the nature of internet transmissions.

6. No Refund Policy

Please note that all bookings made through our website are non-refundable. Once a booking is confirmed and payment is made, cancellations will not be eligible for any refund. This includes no-shows or early checkouts. We encourage all guests to carefully review their travel plans before booking.
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7. Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be reflected on this page.

8. Contact Us

If you have any questions or concerns about this policy, please contact us at Phone: +91 7798110967, E-Mail: shekharpagi@gmail.com
Read more of our Terms and Conditions.